Privacy Policy
Privacy Policy
Last updated: August 7, 2026
At Lumo, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase from us.
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:
- Name, email address, and password
- Billing and shipping address
- Phone number
- Payment information (processed securely — we do not store full card details)
- Order history and preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional communications (you may opt out at any time)
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping carriers), subject to confidentiality agreements.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information. To make a request, please contact us at the details below.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Lumo
Email: support@lumobeauty.pk
Website: www.lumobeauty.pk